Terms and Conditions

By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Synoptic Software’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Synoptic Software Limited or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 45 Broadwick Street, London, W1F 9QW. Our company registration number is 12729464. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Synoptic Software

  1. When you opt-in to the service, we will send you an SMS message to confirm your signup.
  2. Synoptic Software will send emergency messages during incidents, examples include
    “This is an emergency message from Synoptic Software. Please reply Y to confirm you are safe, N if you require assistance”
    “This is an emergency message from Synoptic Software. A fire has been detected in your building. Please evacuate”
    “This is an emergency message from Synoptic Software. An active shooter has been reported nearby. Please take cover and lock doors”
  3. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  4. If at any time you forget what keywords are supported, just text “HELP” to the short code. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive one to various messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to support@synoptic.software.
  6. If you have any questions regarding privacy, please read our privacy policy.